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Fees and Policies

Therapy Services

iMatter Counseling Services is a virtual practice offering telehealth services for your convenience and accessibility.

 

Session Fees:

  • Initial Assessment (90 minutes): $150

  • Individual Therapy (60 minutes): $135

  • Individual Therapy (45 minutes): $125

  • Brief Individual Therapy (30 minutes): $65

  • Group Therapy (60 minutes): $50

Clinical Supervision Services

  • Individual Supervision: $85/hour

  • Triadic Supervision: $70/hour

  • Group Supervision (2 hours): $75

Self-Pay

Self-pay offers greater flexibility and privacy, as it does not require a diagnosis to begin therapy. Clients also have more control over session length and frequency without insurance restrictions.

Accepted Insurance & Payment Options

 

I accept select insurance plans through Headway, which allows me to offer in-network services for the following:

  • United Healthcare (NC & FL)

  • Oxford (NC & FL)

  • Oscar Health (NC & FL)

  • Aetna (NC & FL)

  • Cigna (NC & FL)

  • Blue Cross Blue Shield (NC)

  • Horizon Blue Cross Blue Shield of New Jersey

  • Carelon Behavioral Health (NC & FL)

  • Blue Cross Blue Shield of Massachusetts

  • Quest Behavioral Health (NC & FL)

 

I also accept select Employee Assistance Programs (EAP), including BHS EAP and Aetna EAP.

 

EAP benefits typically provide a limited number of sessions at no cost. Clients are responsible for obtaining authorization prior to the first session.

 

If your insurance is not listed, you may choose to self-pay and request a superbill for potential out-of-network reimbursement. Please contact your insurance provider to verify your benefits.

 

At this time, I am not accepting insurance in South Carolina.

Payment Methods

Accepted forms of payment include:

  • Debit/Credit Cards

  • HSA (Health Savings Account)

  • FSA (Flexible Spending Account)

  • LoveLand Foundation Vouchers

Payment is due at the time of service unless using approved insurance or EAP benefits.

Pay What You Can (PWYC)

We offer a donation-based payment option for college students and uninsured adults in need. This model is designed to increase access to care while maintaining consistency in services.

 

Each participant may utilize this option for up to 6 months.

 

Our approach is grounded in:

  • Universal Access: Everyone deserves therapy

  • Continuity of Care: Ongoing support without disruption

  • Fairness: Equal quality of care for all clients

  • Collective Support: A shared system that balances contributions

 

When determining your fee, consider your income, local therapy rates, and your ability to contribute. We invite you to pay what feels manageable and sustainable for you.

Crisis & Emergency Resources

Crisis intervention services are not provided through this practice.

 

If you are experiencing suicidal thoughts, thoughts of harming yourself or others, or are in immediate danger, please call 911 or go to your nearest emergency room.

 

Additional 24/7 resources:

  • National Suicide Prevention Lifeline: 1-800-273-8255

  • Crisis Text Line: Text SUPPORT to 741-741

  • Mobile Crisis Services: 1-877-626-1772

  • Cone Behavioral Health: 336-832-9700

Good Faith Estimate

Under the No Surprises Act, you have the right to receive a Good Faith Estimate of expected charges if you are uninsured or choose not to use insurance.

 

You will receive a written estimate at least 1 business day prior to your scheduled service.

 

If your bill exceeds the estimate by $400 or more, you have the right to dispute the charges.

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